Terms & Conditions

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ALLDATA(R) Terms and Conditions


ALLDATA® LLC
Terms and Conditions of Use
For ALLDATA Professional Customers

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1. License.
Subject to these terms and conditions (the “Agreement”), ALLDATA LLC ("ALLDATA") grants you ("You" or “Your”) a non-exclusive, non-transferable, non-sublicensable license (the "License") to use certain ALLDATA software product(s) (the "Product") which have been provided to You by ALLDATA under this Agreement along with accompanying data (the "Data") and documentation (the "Documentation"). You acknowledge that, as between You and ALLDATA, ALLDATA owns and retains all rights, title and interest in and to the Product, Data and Documentation, including without limitation all copyright, trademark and intellectual property rights therein, and that the only right You have in the Product, Data or Documentation is the limited right to use the same as set forth in this Agreement. You acknowledge that the Product, Data and Documentation constitute valuable proprietary, confidential and trade secret information of ALLDATA.

2. Restrictions.
The Product, Data and Documentation are to be used solely in connection with your professional or your personal use, and not in connection with the business of any other firm, person, organization or any other commercial use. You must not, and You must not request or authorize a third party to: (i) directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to discover the source code or underlying ideas or algorithms of the Product, Data or Documentation; (ii) modify, translate, or create derivative works based on the Product, Data or Documentation; (iii) copy (except for archival purposes), rent, lease, distribute, assign, or otherwise transfer any rights whatsoever to the Product, Data or Documentation; (iv) use, or make available for use, the Product, Data or Documentation either (a) on a wide area network or (b) for off-site access without prior, express, written approval from ALLDATA and payment of the  fees then in effect for such use; (v) access the Product, Data, or Documentation on more computers, workstations, or "nodes" than are expressly authorized in your Service Agreement; or (vi) remove any proprietary notices or labels on the Product, Data or Documentation. You may not use any spider, robot, other automatic device, or manual process to monitor or copy the Product, Data and/or Documentation, or any other content without ALLDATA's prior written permission.  Along with the Product, You will receive a dongle that will serve as an adapter and a security measure to enable Your use of the Product (the “Dongle”).  In order to use the Product, the Dongle must at all times remain connected to the hardware on which the Product is installed.  You acknowledge and agree that the Product will not function properly if the Dongle is removed from such hardware.

3. Reproduction of Information.
You may view, reproduce and/or print insignificant portions of materials retrieved only from the Products provided (a) the materials are used only for informational, non-commercial purposes and (b) You do not remove or obscure the copyright notices or any other notices on such materials. You may print invoices, estimates, and quotations from ALLDATA Products which are required to be printed by law provided that such printing does not include Data from the Products. Except as expressly provided for in this paragraph, no part of the Product, Data or Documentation, including, but not limited to, materials retrieved therefrom and the underlying code, may be reproduced, re-published, copied, transmitted or otherwise distributed in any form or by any means. In no event shall materials from the Product, Data and/or Documentation be stored in any information storage and/or retrieval system without the prior written permission of ALLDATA.

4. Updates; Information Collection and Use
.  From time to time, ALLDATA may make available certain updates for the Product (each an “Update”).  All Updates shall be deemed to a part of the Product.  Updates shall be provided to You via an automatic download to the hardware on which You installed the Product (each an “Automatic Download”).  Once an Automatic Download has been completed for an Update, You will receive a pop-up notification prompting You to complete the installation process for such Update (an “Installation Notice”).  You understand and acknowledge that the Product may not function properly or at all in the event that You do not complete the installation of any Update by the date specified in the applicable Installation Notice.  You acknowledge and agree that ALLDATA shall not provide any refunds or other remedies in connection with any failure or other malfunction of the Product caused by Your failure to complete the timely installation of any Update.  In order to provide You with Updates that are appropriate for the operating system and the hardware with which You use the Product, ALLDATA may from time to time extract certain information from such operating system or such hardware (“System Information”).  ALLDATA will only use the System Information in accordance with the ALLDATA Privacy Policy, which can be found at http://www.alldata.com/site/privacy_policy/, to (i) enhance the Product and other products and services offered by ALLDATA and (ii) audit compliance with the terms and conditions of this Agreement.

5. Taxes.
Any excise, sales, duties, use or other taxes, which result from Your acquisition or use of the Product, Data and/or Documentation shall be paid exclusively by You. In the event ALLDATA must make any such payments, You shall reimburse ALLDATA for all such payments immediately upon demand.

6. Limited Warranty. 
ALLDATA warrants that the Product, when delivered to You, will substantially conform to the then-current published specifications for a period of thirty (30) days from the date the Product is delivered to You, and that the media, if any, on which the Product is delivered will be free of defects of materials and workmanship. In the event the Product or media is defective within the terms of this warranty, your sole and exclusive remedy shall be ALLDATA’s replacement or correction the defective Product or media. ALLDATA HEREBY DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. ALLDATA MAKES NO WARRANTY WHATSOEVER THAT ANY PRODUCT, (INCLUDING, WITHOUT LIMITATION, ANY AUTOMATIC DOWNLOADS AND UPDATES), DATA OR DOCUMENTATION IS CORRECT. ALLDATA DOES NOT WARRANT THAT YOUR USE OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

7. Data Accuracy and/or Completeness.
You acknowledge that ALLDATA does not warrant, and specifically disclaims any warranty, that the Product, (including, without limitation, any Automatic Downloads and Updates), Data or Documentation or any other information provided in connection therewith is accurate or complete. ALLDATA will make commercially reasonable efforts to provide accurate and complete Data; but the volume of information compiled and the variety of sources from which the information comes makes it impossible to warrant accuracy or completeness of any kind. IN NO EVENT WILL ALLDATA BE LIABLE FOR SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED WHETHER BY NEGLIGENCE OR OTHERWISE EVEN IF ALLDATA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8. Limitation of Liability.
You acknowledge and understand that Data is provided to ALLDATA by third parties and that its availability and quality is beyond ALLDATA's control. NOTWITHSTANDING ANYTHING ELSE IN THIS AGREEMENT OR OTHERWISE, ALLDATA'S TOTAL LIABILITY, IF ANY, WITH RESPECT TO THE SUBJECT MATTER OF THIS AGREEMENT (INCLUDING, BUT NOT LIMITED TO, LIABILITY ARISING OUT OF CONTRACT, TORT, STRICT LIABILITY, BREACH OF WARRANTY OR OTHERWISE), WILL BE LIMITED TO THE AMOUNT ALLDATA RECEIVED FOR THE PRODUCT FROM YOU.  ALLDATA AND ITS LICENSORS WILL NOT BE LIABLE IN ANY EVENT FOR LOSS OR INACCURACY OF DATA, LOSS OF PROFITS OR REVENUE, OR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THE COST OF ANY SUBSTITUTE PROCUREMENT), WHETHER OR NOT FORESEEABLE AND EVEN IF ALLDATA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHER, ALLDATA AND ITS LICENSORS WILL NOT BE LIABLE IN ANY EVENT FOR ANY LOSSES OR DAMAGES TO YOUR OR ANY OTHER VEHICLES WHICH RESULT FROM OR ARE RELATED TO YOUR USE OF THE PRODUCT, DATA AND/OR DOCUMENTATION. IN ADDITION, You acknowledge that it is your responsibility to seek legal counsel to inform yourself of and conform to all legal requirements regarding your professional or personal use of this Product. ALLDATA SHALL NOT BE LIABLE FOR ANY LEGAL INSUFFICIENCY REGARDING THE PRODUCT OR YOUR USE OF THE PRODUCT AND DATA AND DOES NOT REPRESENT THAT THE PRODUCT IS LEGALLY SUFFICIENT IN ANY OF THE 50 STATES OR ANY NATION INTO WHICH THE PRODUCTS ARE DISTRIBUTED. It is Your responsibility to ensure internet service through an independent Internet Service Provider ("ISP") for any online access to any of the Products or Data. ALLDATA SHALL NOT BE LIABLE FOR ANY LACK OF SERVICE OR RESPONSE TIME DELAYS ATTRIBUTABLE TO THE INTERNET, TELECOMMUNICATIONS EQUIPMENT OR SERVICES, YOUR COMPUTERS OR NETWORKS, YOUR ISPs OR ANY OTHER REASON OUTSIDE THE CONTROL OF ALLDATA. YOU ACKNOWLEDGE THAT THE PRODUCT MAY CONTAIN PROGRAMS (INCLUDING COOKIES) PLACED ON YOUR COMPUTER THAT CONNECT TO THE INTERNET IN ORDER TO ENHANCE OR ACTIVATE SECURITY AND PROVIDE OR IMPROVE THE PRODUCT, DATA AND RELATED SERVICES TO YOU AND YOU AUTHORIZE ALLDATA TO DO SO. INFORMATION COLLECTED BY ALLDATA WILL NOT BE MADE COMMERCIALLY AVAILABLE TO THIRD PARTIES.

9. Government Matters.
You may not remove or export from the United States or allow the export or re-export of any part of the Product, Data or Documentation, or any direct product thereof in violation of any restrictions, laws or regulations of the United States Department of Commerce, the United States Department of Treasury Office of Foreign Assets Control, or any other United States or foreign agency or authority. As defined in FAR section 2.101, the Product and Documentation licensed in this Agreement are "commercial items" and according to DFAR section 252.227-7014(a)(1) and (5) are deemed to be "commercial computer software" and "commercial computer software documentation." Consistent with DFAR section 227.7202 and FAR section 12.212 any use modification, reproduction, release, performance, display, or disclosure of such commercial software or commercial software documentation by the US Government will be governed solely by the terms of this Agreement and will be prohibited except to the extent expressly permitted by the terms of this Agreement.

10. Indemnity.
You will indemnify and hold ALLDATA harmless from any damages, liability and losses, and defend ALLDATA against any claim, suit or other proceeding brought against ALLDATA, arising out of or in connection with Your use, misuse, copying or distribution of the Product, Data or Documentation, provided ALLDATA notifies You of such claim, suit or proceeding and gives You reasonable assistance in the defense thereof. You will pay all damages, costs, losses, and expenses arising from such claim, suit, or other proceeding.

11. Termination.
This license shall automatically terminate upon any material breach of the terms of this Agreement (or any other agreement between You and ALLDATA) by You. Material breaches shall include, but not be limited to, the breach of any of the terms and conditions set forth herein or Your failure to pay any invoice from ALLDATA by its due date. Upon termination or expiration of this License for any reason, You shall immediately return to ALLDATA or destroy the Product, Data, and Documentation and all copies thereof.

12. Validation and Electronic Self-Help. 
The Product may from time to time update or require download of the validation feature of the Product. Validation verifies that the Product has been activated and is properly licensed. During a validation check, the Product will send information about the Product to ALLDATA. This information includes the version of the Product and the product key. BY USING THE PRODUCT, YOU CONSENT TO THE TRANSMISSION OF THIS INFORMATION. If the Product is not properly licensed, the functionality of the Product may be affected. You may only obtain updates or upgrades for the Products from ALLDATA or its authorized sources.  You agree that ALLDATA may, in its sole discretion and without prior notice, terminate your access to the Product, Data and Documentation and/or block your future access to the Product, Data and Documentation if ALLDATA determines that You have violated any terms of this Agreement. You also agree that any violation by You of the Agreement will constitute an unlawful and unfair business practice, and will cause irreparable harm to ALLDATA, for which monetary damages may be inadequate, and You consent to ALLDATA obtaining any injunctive or equitable relief that ALLDATA deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies ALLDATA may have at law or in equity.  YOU AGREE THAT IF YOU ARE IN POSSESSION OF AN UNAUTHORIZED COPY, YOUR CLICKING ON THIS AGREEMENT CONSTITUTES A CONTRACT WITH ALLDATA THE TERMS OF WHICH ARE LIMITED TO OUR BEING AUTHORIZED BY YOU TO DISABLE THE PRODUCT AND SEEK REMEDIES AS PROVIDED FOR IN THIS AGREEMENT AND UNDER APPLICABLE FEDERAL AND STATE LAWS.

13. Miscellaneous.
The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect. This Agreement is not assignable, transferable or sublicensable by You except with ALLDATA's prior written consent and subject to payment to ALLDATA of the then-current transfer fee. This Agreement will be governed by and construed in accordance with the laws of the state of California without regard to the conflict of laws provisions thereof. You hereby waive your right to a jury trial. Both parties agree that the federal, state and local courts of Sacramento County, California, shall have sole and exclusive jurisdiction over any matter arising from or relating to these terms and conditions and/or the license granted hereunder. Both parties agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement, and that all modifications must be in a writing signed by both parties, except as otherwise provided herein. You acknowledge that You have not entered into this Agreement in reliance upon any warranty or representation by any person or entity except for the warranties or representations specifically stated herein. No agency, partnership, joint venture, or employment is created as a result of this Agreement and You do not have any authority of any kind to bind ALLDATA in any respect whatsoever. In any action or proceeding to enforce rights under this Agreement, the prevailing party will be entitled to recover costs and attorneys' fees. All notices under this Agreement must be in writing.

14. These terms and conditions may be changed by ALLDATA.
Continued use of the Product, Data and Documentation constitutes your acceptance of any changes made by ALLDATA to these terms and conditions as they may be amended from time to time and may be found at www.alldata.com.  You acknowledge that it is Your responsibility to check the above website for updated or amended terms and conditions.

COPYRIGHT NOTICES

©2011 ALLDATA LLC. All rights reserved.
Materials presented here that relate or apply to Honda® or Acura® vehicles or products are the Copyrighted materials of Honda Motor Company and are provided under license from American Honda Motor Co., Inc.

This publication contains material that is reproduced and distributed under a license from Assenmacher Specialty Tools. No further reproduction or distribution of the Assenmacher Specialty Tools material is allowed without the express written permission of Assenmacher Specialty Tools.

Copyright 1995-2011 Chrysler Group LLC. All Rights Reserved. The text, images, graphics, sound files, animation files, video files and their arrangement on Chrysler Internet sites are all subject to Copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. Some Chrysler Internet sites also contain images that are subject to the copyright rights of their providers.  Portions of materials contained herein are sourced from Chrysler Group LLC.

Copyright © 2011, Ford Motor Company. ALL RIGHTS RESERVED. All text, images, graphics, animation, videos, music, sounds, software, and other materials on this Site are subject to the copyrights and other intellectual property rights of Ford Motor Company, its affiliated companies and its licensors. Ford Motor Company owns the copyrights in the selection, coordination and arrangement of the materials on this Site. These materials may not be copied for commercial use or distribution, nor may these materials be modified or reposted to other sites.  This publication contains material that is reproduced and distributed under a license from Ford Motor Company.  No further reproduction or distribution of the Ford Motor Company material is allowed without the express written permission of Ford Motor Company.  The recommended times for the repairs described in this publication with respect to Ford and Lincoln­-Mercury branded products are not based solely upon time studies conducted by Ford Motor Company.  The repair times it recommends to its franchised dealers for warranty repairs are based on time studies of the diagnostic and repair procedures it conducts and publishes in Ford Motor Company service manuals.  Accordingly, the recommended repair times specified in this publication are designed for aftermarket repairs only.

Copyright 2011 General Motors Corporation. All Rights Reserved. All text, images, graphics, animation, videos, music and other materials on this website are subject to the copyright and other intellectual property rights of General Motors Corporation. These materials may not be reproduced, distributed, modified or reposted to other websites without the express written permission of General Motors Corporation. Portions of materials contained herein have been reprinted under license from General Motors Corporation, Service and Parts Operations License Agreement #0510039.

Portions copyright © 1982-2011, Motor Books Division, Hearst Business Publishing, Inc., a subsidiary of The Hearst Corporation, all rights reserved.

© Volvo Car Corporation 2011. This product contains material that is reproduced and distributed under a license from Volvo Car Corporation.  No further reproduction or distribution of the Volvo material is allowed without the express written permission of Volvo Car Corporation.  The recommended times for the repairs described in this publication with respect to Volvo branded products are not based solely upon time studies conducted by Volvo Car Corporation.  The repair times it recommends to its franchised dealers for warranty repairs are based on time studies of the diagnostic and repair procedures it conducts and publishes in Volvo service manuals.  Accordingly, the recommended repair times specified in this publication are designed for aftermarket repairs only.

Copyright © 2011 Volkswagen of America, Inc. and Bentley Publishers. All rights reserved. Portions of material contained herein have been reprinted under license from Volkswagon Group America, Inc., License Agreement 08502VWA.

© 2002-2011 Land Rover, all rights reserved. This product contains material that is reproduced and distributed under a license from Land Rover.  No further reproduction or distribution of the Land Rover material is allowed without the express written permission of Land Rover. The recommended times for the repairs described in this publication with respect to Land Rover branded products are not based solely upon time studies conducted by Land Rover.  The repair times it recommends to its franchised dealers for warranty repairs are based on time studies of the diagnostic and repair procedures it conducts and publishes in Land Rover service manuals.  Accordingly, the recommended repair times specified in this publication are designed for aftermarket repairs only.

© 2002-2011 Jaguar Cars Ltd., all rights reserved.  This product contains material that is reproduced and distributed under a license from Jaguar Cars Limited.  No further reproduction or distribution of the Jaguar material is allowed without the express written permission of Jaguar Cars Limited.  The recommended times for the repairs described in this publication with respect to Jaguar branded products are not based solely upon time studies conducted by Jaguar Cars Limited.  The repair times it recommends to its franchised dealers for warranty repairs are based on time studies of the diagnostic and repair procedures it conducts and publishes in Jaguar service manuals.  Accordingly, the recommended repair times specified in this publication are designed for aftermarket repairs only.

Portions of materials contained herein have been reprinted under license from Toyota Motor Sales, U.S.A., Inc., License Agreement TMS901." All information contained herein about Toyota, Lexus, and Scion vehicles is based on the latest product information available at the time of publication, is provided "as is" without warranty of any kind, and is intended for service providers and other interested parties in Canada, Mexico, and the United States of America, including Guam, Puerto Rico, and the U.S. Virgin Islands. Specifications and procedures are subject to change without notice. This information is provided expressly for the purpose of use by professional automobile technicians who have special techniques and certifications.Repair or service by non-specialized or uncertified technicians using onlythis information or without proper equipment or tools, may cause severe injury to the individual or other individuals and could possibly cause damage to the vehicle. Certain procedures or content elements may make reference to Toyota Warranty policy or practice - these policies or practices are only applicable to Toyota Lexus, or Scion dealers.

The AutoZone Aftermarket Parts Catalog includes software and databases which are licensed and not sold, and which are the property of Activant Solutions Inc., protected by U.S. Copyright Law. Any unauthorized reproduction or distribution is strictly prohibited and illegal. © 1984 - 2011 Activant Solutions Inc. All Rights Reserved. Activant, the Activant stylized logo design, PartExpert, the PartExpert stylized logo design, ePartExpert, BuyerAssist and Interchange are registered trademarks, and Tire By Size and Tire Lookup are trademarks, of Activant Solutions Inc.

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